Refund Policy

14-Day Money-Back Guarantee for New Members

New members may request a full refund of their initial membership payment within 14 calendar days of their first successful membership payment. Every request that meets these conditions will receive a refund.

This voluntary 14-day guarantee applies only to the initial membership payment. It does not apply to subsequent automatic renewal payments. It is offered in addition to, and does not replace or shorten, any longer refund or withdrawal period required by applicable law.

Automatic Renewals

After the initial 14-day guarantee period, automatic renewal payments are not eligible for voluntary refunds. Members may cancel their membership to stop future renewals according to their subscription terms.

Legal Rights and Exceptions

Refunds will be provided whenever required by applicable law. Nothing in this policy limits statutory consumer rights. Requests outside the voluntary 14-day guarantee may be considered individually at our discretion, subject to Paddle’s policies and applicable law.

How to Request a Refund

Members can submit a request through paddle.net using the email address and order details on their Paddle receipt, or contact Soul Talks at soultalkswithrd@gmail.com for assistance.